Privacy Policy

This Privacy Policy applies to www.enertek.gr, owned and operated by Enertek. This Privacy Policy describes how we collect and use information, which may include personal data you provide on our website www.enertek.gr. It also describes the choices available to you regarding our use of your personal data and how you can access and update this data.

Data Collection

The types of personal data that we may collect include:

First name and last name
Email address
Phone number
Information you provide through contact forms, inquiries, or messages
Usage data related to website interaction and preferences (where applicable)

You may always choose what personal data you provide to us. However, if certain information is not provided, we may not be able to respond to your request or provide full support.

Cookies

When using our website, we may collect information automatically through cookies, some of which may include personal data.

This may include:

IP address
Language preferences
Device type and operating system
Browser type and version
Usage and navigation data
Time and duration of visits
Referring URL
Technical usage information

For more information about cookies, please refer to our Cookies Policy.

Processing Purposes

We use your personal data for the following purposes:

A. Communication and support
To respond to your inquiries, requests, or messages.

B. Service provision
To deliver and manage our services to you or your organization.

C. Communication and updates
With your consent, we may send you updates or information about our services.

D. Website improvement and analytics
To analyze website usage and improve user experience and service quality.

E. Security and fraud prevention
To protect our website, systems, and users from misuse or unauthorized activity.

F. Legal compliance
To comply with legal obligations and respond to lawful requests from authorities.

Legal Basis for Processing

We process personal data based on:

The performance of services or handling of your requests
Our legitimate interests in improving services and ensuring security
Your consent, where required (e.g., marketing communications)
Legal obligations, where applicable

Data Sharing

We may share personal data with:

Service providers acting on our behalf
Partners supporting website functionality and services
Legal or governmental authorities, where required by law

We do not sell or rent your personal data.

International Data Transfers

If personal data is transferred outside the European Union, we ensure that appropriate safeguards are in place to guarantee an adequate level of data protection in accordance with applicable data protection laws.

Data Security

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, or misuse.

However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by applicable law.

Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of data (where applicable)
Restrict or object to processing
Request data portability (where applicable)

To exercise your rights, you may contact us at: [email protected]

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.